Your Specialist Children’s Doctor. Anytime, Anywhere.

Video consult in minutes, using your computer, tablet, or phone.

Need help right now?

What is KidsDocOnCall?

KidsDocOnCall is a 24/7 urgent care telehealth service provided by paediatric specialists currently working in Australia’s leading children’s hospitals. We offer families Australia-wide expert medical advice for their children, from the comfort and safety of home.

  • Specialist Care for Children

  • Prescriptions

  • X-ray and Pathology Requests

  • Guidance Through the Health System

  • Specialist Referrals

  • Medical Certificates

What can I Call for?

KidsDocOnCall is available for all your child’s urgent care needs. Urgent care is medical care for acute illnesses, injuries and minor emergencies that aren’t life threatening, but just can’t wait until tomorrow. For all life threatening conditions, please dial 000.

Our KidsDocs are the most senior doctors working in Australian paediatric emergency departments. They deal with the simplest through to the most complex cases on a daily basis. Our specialists are the doctors other doctors call, when they need advice.

Some common conditions our KidsDocs treat include, but are not limited to:

  • Fever

  • Diarrhoea and/or vomiting

  • Rashes

  • Allergies

  • Headache

  • Cough

  • Sore throat

  • Minor injuries

  • Ear pain

  • Tummy pain

Woman reading with children on a blue ipad, Telehealth For Kids, KidsDocOnCall, Aus

Advice you can Trust

Every KidsDoc is a fully qualified Australian paediatric specialist. They are the most senior doctors currently working in our leading children’s hospitals. They are here and ready to help you, when you need it most.

Woman in green shirt playing with child, Telehealth For Kids, KidsDocOnCall, Aus

Healthcare from Anywhere

It’s free to setup a KidsDocOnCall account and register your children. Then from wherever you are, anytime day or night, you can call a KidsDoc. From prescriptions, to expert consultations for your child, we help you get the best of our healthcare system.

Modern family in a waiting room, Telehealth For Kids, KidsDocOnCall, Aus

Affordable Specialist Care

For the best benefits and value, sign up for a KidsDocOnCall family membership. With an affordable member’s price, you can call our KidsDoc specialists as often as you need. No referral is needed.

Family Membership Plans

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Memberships prices are per family, so you can register all your children under the single plan

Membershipp Benefits
Benefits Include
Monthly Fee
Consultation Fee
Consults Within
Free follow up consult within 24hrs if medically indicated
Specialist Referrals
Prescriptions sent to your local pharmacy
Consultation summaries to you and your GP
Xray Requests
Pathology Requests
Member Newsletters
Members
See Plans
$80 - $125
60 Minutes
Non Members
No Cost
$180 - $225
90 Minutes

Member Consultation Fees

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Non-Member Consultation Fees

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Medicare rebates may apply. Refer to FAQs for further information.

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